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Help Center / Support FinderHelper

Support FinderHelper

Help keep FinderHelper free to use

FinderHelper is free to use because it should stay accessible and easy for the communities that rely on it. Community support helps us maintain and improve the platform while keeping the core experience focused on trust, usefulness, and helping people return lost items.

Why people support

Removing friction helps more items get home

People often open FinderHelper when something important is missing, or when they are trying to help a stranger, student, teammate, parent, or neighbour. Keeping the core experience free means more helpers can join quickly instead of hitting a paywall at the worst moment.

What support helps cover

Maintenance, improvements, and real-world reliability

Community support helps with the practical work behind the service: hosting, updates, bug fixes, visual improvements, and the ongoing effort to keep FinderHelper stable and clear for schools, events, neighbourhoods, and group organizers.

Support with Stripe

A simple and secure way to support FinderHelper

When the live support link is connected, you will be able to support FinderHelper through secure Stripe checkout on the web. It is a straightforward way to help while keeping the core app experience simple.

Trust matters

Support should feel clear, not suspicious

FinderHelper is meant to be a practical tool for recovery and coordination. Support is there for people who want to help keep it going, not as a barrier between someone and their lost item. You can also review our privacy and terms pages at any time.