Help Center

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Help Center / Groups and Public Posters

Groups and Public Posters

Groups help a real community work together

FinderHelper groups are designed for schools, events, apartment buildings, clubs, churches, teams, and community desks that want one shared place for lost-and-found activity. Groups can be private or public, and public groups can optionally use QR invites and printable posters.

Private vs public groups

Private

Used when access should stay limited

  • Best for internal teams or closed communities
  • Access is shared by invitation or internal coordination
  • Good for staff-only or member-only workflows
Public

Used when people nearby need an easy way in

  • People can find the group through public search
  • Owners can require approval before someone joins
  • Public groups can support QR and poster-based invites

What owners and co-owners can control

  • Whether join approval is required
  • Whether helpers can invite other people
  • Whether owners and co-owners can generate invite posters
  • Whether only owners and co-owners can post found items or use the board

When a public-group poster is useful

  • School front office or campus safety lost and found
  • Gym, arena, dance studio, or sports event pickup area
  • Apartment lobby, mail room, or common-area board
  • Festival, church, fair, market, or conference recovery table
Poster availability: The app only offers the invite-poster tool for public groups when that setting is enabled. The poster is designed as an 8.5 x 11 FinderHelper page with the group name, app guidance, and a QR code for that public group.

What members can do inside a group

  • Post group-specific lost or found items when the group settings allow it
  • Open the group map and browse only that group's items
  • Use the group chat and member tools
  • Open the group board and related item details

How joining works

  1. Search for a public group or receive an invite.
  2. If approval is required, send a join request.
  3. An owner or co-owner reviews the request.
  4. Once approved, you can open the group and use the allowed tools.

Profile QR code vs group invite poster

Profile QR

Join me to a group

The Profile tab can generate a temporary QR code that a group owner or co-owner can scan to add you more quickly.

Group poster

Bring in helpers at a location

A public-group poster is better when a school, event, or venue wants many nearby people to open the right group from one printed sign.