Community Guidelines

Last updated: February 2026

Our Purpose

FinderHelper exists to help people get their stuff back. These guidelines keep the platform safe, helpful, and trustworthy for everyone - parents, students, neighbors, and community members alike.

Be Honest

• Only post items you've actually found or lost
• Use accurate descriptions and real photos
• Don't claim items that aren't yours
• Don't post the same item multiple times

Be Respectful

• Treat everyone with courtesy
• No harassment, threats, hate speech, or discriminatory language
• Respond to messages in a timely and helpful way
• Understand that not every match will lead to a recovery - that's okay

Prohibited Content

The following are not allowed:

• Illegal items (weapons, drugs, stolen property)
• Sexually explicit or inappropriate content
• Violent, threatening, or graphic content
• Spam, advertising, or selling
• Other people's personal information without consent
• Anything posted with intent to scam or defraud

No Rewards or Ransoms

FinderHelper is built on goodwill. You may not:

• Demand payment for returning a found item
• Hold items for ransom
• Charge "finder's fees"

If an owner voluntarily offers a thank-you, that's their choice. But nobody should feel pressured to pay to get their stuff back.

Reporting Violations

• Tap the flag icon on any listing to report it
• Use Report User in the chat menu
• All reports are reviewed by our team

Enforcement

Violations may result in:

• Content removal
• Temporary account restrictions
• Permanent suspension for serious or repeated violations